Can I use multiple receivers in one house?
Yes. Each wand/receiver unit is either an A or B frequency noted by a sticker on the top of the package, bottom of the wand, and on the receiver. Pair multiple receivers with the same frequency so that lights in different areas of the house can all be turned on/off at once. Or, use different frequencies for separate lights.
Do you sell multiple receivers?
No. You’ll have to purchase an extra unit to pair them up. Buying additional units will add convenience by placing wands in different areas of the house.
Can I use the Magic Light Wand for outside lights?
While our receivers are water-resistant, they are rated for indoors use and should always be plugged into covered electrical outlets.
Can I plug a power strip in to the Receiver?
Yes. Our Wand/Receiver units operate as an on/off switch and are UL or ETL tested and certified. Our receivers can be used for most decorative holiday lights, power strips, and low voltage devices with capacity up to 1000 watts.
Why are my lights turning off and on automatically?
Most likely, you have a neighbor on the same frequency and should swap out your unit for another frequency. If this is not the issue, then it could be a faulty Receiver or your location has too much Radio Frequency interference. Please contact our customer service department about a replacement.
For all other inquiries, please contact firstname.lastname@example.org.