Purchase Policy
Billing InformationOrders placed on this website are not final until the order is pulled, packed, and complete. An authorization charge will be placed on your account until then. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card, then you will be informed and the order will not be processed until we hear from you.
You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States using FedEx, our preferred shipping method. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination. Our shipping charges are determined by the total dollar amount of your order, excluding applicable sales tax. We only ship in the US.
Our goal is to ensure our customers are satisfied with their orders. Returns are allowed for full refund within 30 days of receipt: customer must verify receipt and merchandise is not damaged. Please return item in original packaging. Customer is responsible for any return shipping charges. Please contact us at customerservice@magiclightwand.com before returning.
We value our customers privacy with a 100% Privacy Policy regarding customer information. At no time will your information will be sold or given to third parties. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
Credit Card Security
We safeguard the integrity of our customer's credit card information. Our site uses industry standard secure technology that encrypts all credit card information you provide from being visible by our employees or company databases. Your online transactions are protected by Secure Sockets Layer (SSL) technology.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our web site.
Questions?
If you have any further questions about our purchase policy, please contact us at customerservice@magiclightwand.com.